Coffee
Roasting Approach
We thoughtfully source and roast each coffee to honour its origin and flavour. Our coffees are omni-roasted on the lighter spectrum, guided by balance, clarity and versatility.
Each coffee is developed through controlled heat application and deliberate roast progression to preserve origin character, while supporting consistent performance across various brewing methods.
The result is coffee defined by natural sweetness, clean structure, layered flavour and complexity.
Our Coffee
We intentionally roast on the lighter spectrum to preserve clarity, origin character, and flavour complexity.
As a result, the appearance and brewing behaviour of our coffees will not resemble coffees that are roasted darker, or more developed.
For espresso preparation, the presence and volume of crema should not be considered a measure of our coffee quality. Lighter roasted coffee produces a finer and more delicate crema, while retaining a greater flavour transparency.
Our focus remains on balance, sweetness, and the full expression of each coffee's origin.
Resting Coffee
Coffee requires sufficient rest after roasting, allowing flavour development to mature before brewing.
We recommend enjoying our coffees after a minimum resting period of 21 days from the roast date. This promotes more even extraction, which highlights and stabilises the clarity of flavours presentation.
Some coffees continue to improve with extended rest and may reach their best expression after up to 6 weeks.
Whole Beans & Ground Coffee
Our coffees are offered exclusively as whole beans. We recommend grinding just before brewing to preserve freshness and aroma. This approach allows the coffee to rest for optimal flavour development, while giving you full control to adjust to brew method and preference.
Expiration
For roasted coffee beans, we recommend enjoying within 12 months from the roast date on our packaging. Once opened, please enjoy the coffee within 6 months.
Drip bags are best enjoyed within 6 months for their intended flavour expression.
We encourage storing our coffees in their original packaging, in a cool, dry place away from heat and direct sunlight.
Brewing Recommendation
Please refer to the coffee card provided for brewing guidance tailored to your coffee. These parameters are developed to highlight each coffee’s intended flavour expression. We encourage following them as a starting point.
Order
Wholesale
Roasting continues to shape how we understand coffee. With every harvest, we refine our approach to flavour, seasonality, and quality.
We value partnerships with those who share the same curiosity and care. Through ongoing dialogue and collaboration, we offer not only our coffees, but the knowledge and practices that inform them.
If this way of working resonates with you, we welcome the opportunity to work together.
Purchase
We aim to prepare and dispatch all orders within 2 business days upon receipt of full payment. For coffee beans, we fulfil orders using the most recently roasted batch available. Coffees approaching the end of their roast cycle will be indicated on the product page.
By placing an order, customers acknowledge and accept the descriptions, roast approach, and specifications provided for each coffee. We encourage reviewing all order details carefully before checkout.
Order Concerns
For assistance on the following matters:
Amendments, Cancellation, Correction
Please get in touch with us directly.
Shipping
Shipping within Singapore
Please allow approximately 3 working days for delivery within Singapore, excluding weekends and public holidays. Once your order has been dispatched, you will receive a confirmation email with a tracking number. Please refer to the tracking information for the latest delivery updates.
Orders are dispatched during our business days, Monday to Thursday. Orders placed after the final dispatch of the week will be processed in the next dispatch cycle.
Delivery is available within Singapore, excluding selected commercial buildings and restricted-access locations.
International Shipping
We partner with DHL and FedEx for international deliveries. Once your order has been dispatched, you will receive a confirmation email with tracking details.
Estimated delivery is between 3–15 working days, depending on the destination. Delivery times may vary due to customs clearance and transit conditions. Please refer to the courier’s tracking updates for the latest delivery status.
While we take care in preparing and dispatching every order, delays, loss, or damage during transit may occasionally occur and are beyond our control. Should you require further assistance, we recommend contacting the courier directly for support.
If your destination is not available at checkout, kindly get in touch with the details of your intended order, and we’ll be happy to assist with a shipping quotation.
Returns
Returns & Refund
Coffee is a perishable product. As such, we are unable to accept returns or offer refunds on coffee orders once they have been dispatched in good condition.
If you receive an incorrect item, please contact us within 7 days of receiving your order. We will review the issue and, where appropriate, arrange a suitable resolution. We do not accept returns for dispatched coffee products.
Should you wish to amend or cancel your order, we can offer a full refund provided the request is made within 12 hours of purchase and before the order has been dispatched. We recommend reviewing your order carefully before completing checkout.
Please note that flavour and extraction are influenced by many brewing variables, including equipment, grind size, water composition, recipe, and technique. As these factors vary between individuals and environments, differences in taste or brewing results are not considered grounds for a refund or exchange.
Exchange
As coffee is a perishable product, exchanges are offered only in limited circumstances and are subject to review on a case-by-case basis.
Approved exchanges must be completed in person at our studio. To be eligible, the product must be unused, unopened, in its original packaging, and in a resalable condition. Products that have been opened, used, or are otherwise compromised are considered sold and are not eligible for exchange.
Where an exchange is approved, we may offer the same item or, if unavailable, an alternative product of equivalent value.
Exchange arrangements are valid for 7 days from the date of confirmation. Requests not completed within this period will be considered lapsed.
This policy applies to online purchases only.